Wednesday, January 25, 2012


Well, I never heard from Sew News at all, so I guess they don't want me as a subscriber. I'm starting to feel invisible, as companies just don't seem to respond to me when I try to communicate with them. I sent an email to Lily yarns because I was angry that they sold my email and I was getting spam to it. (It was a custom email, not published anywhere, so it should not have been receiving spam.) Again, no reply at all. I tried to call my favorite clothing store to let them know of my disappointment because of the closing down of the only store closer than a half hour radius for me. I couldn't find an option to contact the company in any way, so I ended up calling the company blind, and getting routed to someone's personal voicemail. I'm not even sure this person deals with issues like mine, and again, I never got a reply.

I'm a relatively small blogger, only one person, so I guess my opinion doesn't matter to companies. And to be honest, one customer really does mean nothing to them in the grand scheme of things. However, one unhappy person can sometimes turn into a whole online community of unhappy people. In the gaming community, a huge drama occurred when one lowly gamer tried to get some information from the PR firm for a company that was creating a good product, but had the misfortune to hire someone functionally illiterate and terminally rude to represent it. Here is an email back and forth between the lowly gamer, Mr. Illiterate, and a man who just happens to run one of the most popular webcomics that gamers read. Christoforo thought he could be rude to one person, and found himself the laughing stock and butt of jokes all over the Internet. For a final laugh, look at this Bing search to see how one of Christoforo's more "unfortunate" phrases has gone completely viral.

Some of the blowback may have gone too far against Christoforo, so I will say right here that I'm not threatening anyone. I don't want a huge online flame war, nor people's personal information or family members to be targeted. I'm just one little person who would like her concerns responded to, but it seems you have to have clout before you get noticed.

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